Privacy Policy
Taubon respects your privacy. This policy explains what personal data we collect, why we collect it, and the choices and rights you have. We only collect what we need to run the shop and serve you well.
Information we collect
- Account and order data — the email, name, delivery and billing address, and phone number you provide when you create an account or place an order.
- Order and payment data — the details of what you bought. Payments are processed by Stripe; we never store your full card details.
- Newsletter data — if you subscribe, your email address and a record of your consent (when and where you subscribed).
- Analytics — privacy-friendly, first-party usage analytics collected only after you accept analytics in the cookie banner. No third-party trackers, no fingerprinting, and no storage of your IP address.
How we use it
- To process, deliver and manage your orders.
- To provide customer support and answer your questions.
- To send transactional order emails (confirmations, shipping and returns updates).
- To send marketing emails — only if you subscribed to our newsletter.
- To understand how the site is used and improve it — only with your consent.
Your rights (EU/GDPR)
You have the right to access, correct, delete, and object to the processing of your personal data, and to withdraw consent you have given at any time. You can unsubscribe from marketing emails whenever you like using the link in every email we send.
To exercise any of these rights, contact us at orders@taubon.com.
Data sharing
We share personal data only where needed to run the shop: with the suppliers and carriers that fulfil and deliver your orders, with Stripe to process payments, and with Brevo to deliver our emails. We do not sell your personal data.
Retention
We keep personal data only as long as necessary — to handle your orders, to meet our legal and accounting obligations, and, for analytics, for a limited retention period.
Cookies & analytics
We use cookies that are essential for the site to function, plus optional analytics that you control. You can change your choice at any time through “Cookie settings” in the footer.
Questions about your privacy or this policy? orders@taubon.com. See also our returns policy and shipping information.